Welcome to Chinese Art Store
Welcome to Chinese Art Store
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FAQ

ChineseArt.Store (we, or “our”) has collected some questions or doubts you may have in this page. Should you have any more questions, either regarding your order or your enthusiasm towards Chinese art, calligraphy, embroidery, painting or food or any other forms of culture, feel free to contact us via service@chineseart.store

Payment:

Which currency do you use?

Our price is based on US Dollars. However, in order to bring you convenience, our system automatically changes that into local prices by recognizing your IP. You can click the button at your up right to change currency any time you want. But the final price is always in USD.

 

This is a Chinese company, so is my payment safe?
Unlike many other sloppy ads you may see from Facebook or any other channel, our site only provides you with the most delicate art supplies.

We are a trustworthy website verified by PayPal and you can find us in sorts of channels.

 

Privacy:

Why do I need to fill in so many fields to complete my order?

For shipment, the logistics companies require your detailed address and your phone number. Your E-mail should always be valid and correct for any after-sale services. We would never sell, rent or exchange your personal information with any other company or organization.

we do periodically send you newsletters regarding New Arrivals, recent activities and Chinese fine art. If you are not interested, you can always unsubscribe.

 

Shipping:

What shipment methods do you use?

We provide you with two different shipping methods:

Default shipping: it should take 10 to 20 working days to arrive with fair price.

Express: we cooperate with USPS, DHL and Fedex so that you can receive your parcel in 3 to 5 working days. But for this, you need to contact us privately because our system does not allow two shipping methods. 

 

Do you ship internationally?

Yes, we do! By cooperating with trustworthy logistics companies worldwide, we guarantee that your parcels are secured to your front door.